Context HelpIf you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up menu will show up. It comprises elaborate information about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.
Video TutorialsWe have an extensive selection of how-to video clips explaining how to work with our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step educational videos.
F.A.Q.If you can't discover the answer you searching for, have a glimpse at our comprehensive FAQ section, which contains questions asked by actual clients and offers practical solutions. We periodically update our FAQ database with new articles so as to cover all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't find the solution you searching for in the Frequently Asked Questions section either, you can contact our fantastic team of customer service technicians available 24x7x365 and eager to assist you with any query. Each support ticket you send will be responded to in less than 60 minutes (the average ticket response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.